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Job Description (Posting). ok (1.) To provide support for on call escalations and doing root cause analysis of given issue (2.) To independently resolve tickets within agreed SLA of ticket volume and time (3.) To adhere to quality standards, regulatory requirements and company policies (4.) Work on value adding activities such Knowledge base update and management, Training freshers, coaching analysts (5.) To ensure positive customer experience and CSAT through First Call Resolution and minimum rejected resolutions or Reopen Cases more ->
Data Center Sr Manager Provide Data Center Management support in data center planning, management, and execution. Represent site for all Data Center Management functions and activities. Generate and enforce enterprise directives, processes, and procedures. Ensure the efficient management, planning, allocation, and utilization of all data center power, space, and cooling resources. Review and provide recommendations on changes to data centers in the Request for Change (RFC) process. Create and submit unfunded requests as necessary. Manage data center activities with the site and enterprise... more ->
Arcadis is seeking a Project Manager to support Project and Program Management in the North American Places business in our Philadelphia, PA area client site location. Arcadis is the world's leading company delivering sustainable design, engineering, and consultancy solutions for natural and built assets. We are more than 36,000 people, in over 70 countries, dedicated to improving quality of life. Everyone has an important role to play. With the power of many curious minds, together we can solve the world's most complex challenges and deliver more impact together. Role description: As a... more ->
GDIT is seeking a Network Engineer to support secured communications for our Homeland Security client in Northern, Virginia. Role will be responsible for a wide variety of telecommunications platforms. Must be local to the office. Some telecommuting allowed. HOW A NETWORK ENGINEER WILL MAKE AN IMPACT Responsibilities may include the following: Manage the configuration, maintenance, troubleshooting, repair, and deployment of Cisco networking equipment. Plan, configure, test, and implement new network architecture elements associated with LAN/WAN expansion and existing customer base... more ->
GDIT is seeking an Infrastructure Engineer to provide support for the Defense Enterprise Office Solution (DEOS) Cloud Service Offering contract. This position will require the employee to report Full time onsite in either Chantilly, VA or Fort Meade, MD. As the Infrastructure Engineer, you will serve as technology expert and work as part of a team or independently. You will participate in the design, documentation, implementation, and management of IT services for a hybrid cloud capability. You will manage Enterprise IT Systems to enable highly available and secure services between... more ->
SMX is seeking an FMV Analyst Journeyman to support 24/7 Intelligence, Surveillance, and Reconnaissance (ISR) operations conducting Processing, Exploitation, and Dissemination (PED) missions supporting Special Operations Forces (SOF). This position will provide intelligence analysis/fusion PED support working a modified Panama schedule that support OCONUS operations. Drawing on your expertise, you'll provide vital insights to drive operations via the "Find, Fix, Finish, Exploit, Analyze and Disseminate (F3EAD)" targeting methodology. This involves comprehensive regional and point analysis... more ->
Job Description Oracle Customer Success Services provides unmatched, tailored support that ensures your Oracle technology investments deliver the ground breaking innovation and performance your business requires to compete-all while coexisting within your IT environment! Position is for a Techno-Functional Support Analyst with a technical background in Fusion ERP Suite of HCM Payroll product responsible for providing excellence to Federal customers in customer service support, track-incidence, diagnosis, replication, troubleshooting, and resolution of complicated and critical cases. The main... more ->
Overview: GovCIO is hiring for Requirements Writer to support the USPS onsite in Washington, DC. Responsibilities: Analyze systems, applications, and the customers business needs to develop requirements Give a daily status of their progress Write technical design approach documents Provide information for technical specification updates Meeting minutes after all calls Gather technical requirements to write detailed user stories for application developers Scheduling calls with mail.dat, mail.xml, shipping services file, Informed Delivery, and Informed Visibility Completion of assigned tasks... more ->
Overview: GovCIO is currently hiring for a Web Services Technician This position will be located in Fort Knox, KY and will be an on site position. Responsibilities: Web Service technicians perform some or all of the following duties: Install, maintain, troubleshoot and upgrade Web-server hardware and software Implement network traffic and security monitoring software, and optimize server performance. Control and monitor e-mail use, Web navigation, and installed software. Qualifications: High School with 9+ years Required Skills and Experience: Minimum 5 years experience in Help Desk... more ->
The SOA (Service Oriented Architecture) Infrastructure team provides support for our IBM products/appliances (ie DataPower, MQ, IIB) that are widely used in the banking and financial services industry to provide services such as authentication, authorization, API management, message translation, and message queueing. These services together represent the platform upon which web services can quickly and easily be developed and accessed/consumed both by internal applications or external clients. The team ensures this platform is performing at peak capacity to avoid any business disruption. As a... more ->
WHAT YOU WOULD DO: Provide primary support for assigned technology Participate and lead design/development activities for assigned technology area(s). Administer assigned technology focus across IT Maintain current knowledge of technology developments in assigned area(s). Accountable to design, develop, implement, document, and maintain technology strategy to ensure business continuity and ability to successfully implement disaster recovery process for assigned area(s) of technology focus. Develop and publish appropriate documentation for assigned technology area(s). Maintain current... more ->