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We are currently recruiting for a Technical Support Analyst based in Birmingham who will focus on our client's workplace enhancement platform, understanding user queries, performing root cause analysis to triage and classify reported issues which could be software or hardware related. You will need an analytical mindset and a desire to gain a breadth of both functional and technical knowledge across both software and hardware platforms. Location: Birmingham Length: Permanent, full-time Environment: 50% hybrid working Responsibilities: Performs appropriate triage activities to support response... more ->
Service Desk Analyst/1st & 2nd Line Support Engineer, £190 per day inside IR35 12 month contract, Birmingham Bench IT require a number of experienced Service Desk Analysts/1st & 2nd Line Support Engineers to join a large organisation starting ASAP working onsite full time in Birmingham which is mandatory..Please note that this is working full time onsite in Birmingham* The successful candidate should have the skills and experience included below: Proven experience working as a Service Desk Analyst/1st & 2nd Line Support Excellent customer service skills to assist users in resolving their... more ->
PMO Analyst 6 Month Contract Via Umbrella Birmingham Based (Hybrid) Our Life and Pensions client require a PMO Analyst to help support on an exciting project for an initial 6 months contract. Skills required: Financial tracking Benefits tracking Dependency management RAID and assurance of all governance activities Strong experience of Stakeholder management Support with Project Management Packs/slides/editing/tracking/dependencies) Behaviours - curious, efficient, well organised Use of CMF framework to support any push back Ability to challenge financial planning/questions Proficient use of... more ->
Service Analyst Permanent Telford or Worthing - 1/2 days a week on site We are actively looking to secure a Service Analyst to join Experis. Experis Consultancy is a Global entity with a well-established team with over 1000 consultants on assignment across 20 clients globally. Our UK operation is growing and has very aggressive plans for expansion over the coming years. We form part of the Manpower group of companies that turn over $20 billion a year collectively. Experis UK have partnerships with major clients across the UK spanning multiple industries; our approach is a very personal one,... more ->
Technical Analyst - Citrix/Azure Cloud Engineer My client, a specialist Investment Management company are currently recruiting for a Technical Analyst to join their team on a Permanent basis. This is a great opportunity for an experienced Citrix specialist to further develop their skills in automation of infrastructure deployment in a professional regulated financial services environment This opportunity is based in Birmingham(requiring 2-3 days onsite) and is paying up to £68k per annum Key Skills Specialist in Citrix Environment with experience of XenApp, XenDesktop and Citrix Cloud... more ->
Business Analyst INSIDE IR35 Coventry Up to £600 per day 3 months initial contract Hybrid working ASAP Start My large client in the high street banking sector is currently looking for an experienced Business Analyst to join them on a 3 month contract basis to assist with their IT asset policy following a technology risk audit. Your responsibilities will include: Deliver a body of policies to the Asset & Dependency Mapping Work stream of the Technology Risk transformation programme Manage and map risk management processes and policies from current to end state Support the creation of reporting... more ->
Business Analyst - Initial 6 month fixed term £50k per annum - Hybrid 3 days per week in office - Apps, Infra, Digital Change - Solihull Commutable from Birmingham, Coventry, Redditch, Bromsgrove, Leicester, South Nottingham Our leading Midlands client are seeking a skilled and motivated IT Business Analyst to join their team, you would be supporting a wide range of exciting IT projects across applications, Infrastructure and Digital Change, demonstrating the ability to bridge the gap between technical teams and business stakeholders. Projects that truly impact the business and its customers... more ->
Data Business Analyst - Hybrid - Birmingham - Outside IR35 VIQU have partnered with a leading IT service provider, who are seeking a Data Business Analyst to support during an ongoing period of transformation. The Data Business Analyst role is technical - we are looking for a candidate with strong technical experience working on data migration projects, with cross-functional skills within business analysis. Please note that this is a hybrid role, and requires the successful candidate to be onsite up to 2 days per week in Birmingham. Key skills & responsibilities: Extensive background within... more ->
Utilise your broad experience in data analysis by gathering requirements from stakeholders, manipulating data in SQL, and displaying and presenting dashboards. Opportunity to join our growing Data Centre of Excellence team. Hybrid up to 80% homeworking available and 20% in Stratford-upon-Avon. About the role We have an exciting opportunity for a Data Analyst to join our Data Centre of Excellence on a 12-month fixed-term contract. Working within a project environment, you'll play an important role in delivering end to end data analysis for the business, from gathering requirements from... more ->
ROLE: Second Line Application Support Engineer SALARY: Up to £34,000 LOCATION: Coalville (Hybrid with 2 office days per week - Tuesdays & Wednesdays) HOURS: Monday-Friday - Shift patterns on Rota Basis: 7am-3pm, 9am-5pm & 11am-7pm Our client has been embarking on an exciting journey into the SaaS and Serverless technology arena and is continuing to make developments to their product set and applications. This offers a brilliant opportunity to join a constantly evolving technology organisation with a family values core and be able to thrive. You will be joining an established 1st and 2nd Line... more ->
Job Title: IT Service Desk Analyst Location: Coventry Remuneration: £14-£20 per hour dependent on experience, additional overtime paid for unsociable hours and weekends. Contract Details: Two weeks, various shift patterns from 7am to 11pm Are you a tech-savvy problem solver with a passion for customer service? Join our client, an esteemed NHS organisation, as an IT Service Desk Analyst and help support their newly implemented system go-live. As part of their dynamic team, you'll play a crucial role in providing initial IT assistance to system users. Responsibilities: Answer calls from system... more ->
We are recruiting for a skilled iManage IT Trainer and support Specialist. The role will be supporting our clients most business-critical systems, with a particular focus on an iManage 10 and Windows 11. Client Details A leading global Law Firm Description 1st line responsibilities: Design, develop and conduct a training programme for users of core business systems focusing initially on iManage and Windows 11. Close liaison with IT staff members in Infrastructure, Service Desk and Applications Teams, in addition to key business Stakeholders Assistance with User Acceptance Testing and to IT... more ->
6 month contract opprtunitiy with a critical public service client Hybrid working - West Midlands base £400 per day outside IR35. MUST be eligible for UK Security Clearances.* Data Business Analyst Our critical public service client is looking for a Business Analyst to join them in the midst of a large scale digital transformation. As Business Analyst, you will be responsible for ensuring the delivery of the data platform produces fit for purpose solutions. This will centre around requirements gathering, synthesis and supporting the technical implementation. Responsibilities Document key... more ->
Business Analyst - Contact Centre - Birmingham On site in Birmingham 2 days a week £500 pay through umbrella 3 months initially Customer Services & contact centre implementation.I am recruiting for a Contact Centre Business Analyst who has experience of working of Contact Centre implementations and are available for an immediate start. A 3rd party have come in and done a customer service review and they are now looking to operating model and org changes to be implemented Any experience in Contact centre customer implementation People implementation Business case, To be, planning more ->
Business Analyst - Waste Management - Contract My client is a Midlands-based waste management business who are looking for a strong IT Business Analyst that has a background in implementing or integrating waste management systems (ERP). This role has a competitive daily rate on offer. This role is remote but does have the need for sporadic travel up and down the Northern Midlands when required. If you're a Business Analyst with a waste management background, let's have a conversation and see if this role is for you. At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants... more ->
Network Support Engineer Our client, a leading global supplier for IT services, requires a Network Support Engineer to be based in their client's office in Solihull, UK. This is a fully onsite role based in Solihull, UK This is a 3-Month temporary contract to start ASAP Day rate: Competitative Market rate Key Responsibilities Network Administration, and support of Wider Network environment in a mission critical and highly available environment Diagnose and troubleshoot issues in Network IT Landscape System technical documentation for existing and new builds/configuration Co-ordination with... more ->
Senior Performance Analyst - Inside IR35 Contract Term: 6 Months Contracting Authority: Department for Work and Pensions Location: Manchester, Leeds, Sheffield, Blackpool, Newcastle or Birmingham (2-3 days per week) The Department for Work and Pensions (DWP) is responsible for welfare, pensions, and child maintenance policy. As the UK's biggest public service department, it administers the State Pension and a range of working age, disability and ill health benefits to around 20 million claimants and customers. As such, we operate on a scale that is almost unmatched anywhere in Europe and most... more ->
Company Description Come join us and make a difference in the world! Discover more at www.necsws.com NO AGENCIES PLEASE Job Description This role is offering hybrid working hours. JOB PURPOSE: Account Support Executive to work within a busy internal sales team, from a valued portfolio of existing customers. Products and services include software modules, consultancy and support. Our benefits are excellent and the OTE is attractive. The role is an office based role to upsell and promote products via webinar, telephone calls and emails. Typical products and services could be additional modules,... more ->
Onsite IT Support Engineer Full time Permanent Location: Full time onsite - 5 days a week in Birmingham, West Midlands Competitive Salary plus company benefits including pension and private medical cover An accomplished, Midlands based Onsite IT Support/Desktop Engineer is required for this superb opening to work in our leading global client's expanding IT services division as they expand their portfolio of services. Role: The Onsite IT Support Engineer will deliver quality IT services from the respective HUB location, collaborating with various IT delivery teams to ensure the business meets... more ->
Our major retail client is seeking a new Senior Digital Support Manager to join their new Digital Centre of Excellence team. Burton Upon Trent - 2 Days a week Job Description: As the Senior Digital Support Manager, you will be responsible for leading a team in ensuring the smooth operation and support of our client's digital technologies. Your primary duties will include: Line managing a team, focusing on performance management, development, and retention. Establishing and operating a new Digital Support Center of Excellence (CoE), encompassing service and incident management, vendor... more ->